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Rapid Response Restoration- Your Carpet and Upholstery Cleaners!
Our Mission: To provide exceptional service to our clients!
Help us accomplish our mission by giving us just 60 seconds of your time

Dear Friend and Client,
Thank you for using our service. We want to know how we are doing in your eyes. Please let us know if you were thrilled, simply satisfied, or disappointed. This information will help us accomplish our mission: To provide our clients with the most outstanding service experience possible!

Directions
After each question please write the number corresponding to the answer that best reflects your opinion, 5 being the best.

1. How satisfied are you with the following aspects of the service experience?
a. On time arrival 1 2 3 4 5
b. Courteous on the jobsite 1 2 3 4 5
c. Quality of cleaning job 1 2 3 4 5
d. Responsiveness to your special requests 1 2 3 4 5
e. Telephone courtesy 1 2 3 4 5
f. Responsiveness of office staff 1 2 3 4 5
g. Schedule availability 1 2 3 4 5
h. Amount of information offered 1 2 3 4 5
i. Overall performance 1 2 3 4 5
j.Our reputation 1 2 3 4 5
k. Our experience 1 2 3 4 5
l. Our guarantee 1 2 3 4 5

2. What did you like MOST about Rapid Response Restoration?


3. What did you like LEAST about Rapid Response Restoration?


4. After using our service, are you more or less likely to use us again?
Less likely
More likely

5. After using Rapid Response Restoration, are you more or less likely to refer someone to us?
Less likely
More likely

6. Are you aware of the Rapid Response Restoration Referral Program?
Yes
No

Name  (optional)

Email Address   A value is required.Invalid format.

Additional Comments


7. May we use your testimonial for promotional purposes?
Yes
No

Rapid Response Restoration will read all customer comments. Thank you for helping us accomplish our mission.
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Learn more about the Rapid Response Restoration 12 Step Carpet Cleaning Process

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Rapid Response Restoration shares some Manufacturer's Recommendations and Spotting Tips

Rapid Response Restoration of Lake Charles - Your Restoration Specialist!
(877) 962-6800
PO Box 4890
Lake Charles, LA 70606



Rapid Response Restoration's
100% GUARANTEE

We offer a 100% money-back guarantee. If you are not thrilled with the service experience you recieve from us, we will rush back to your location at no charge and no obligation. If you are still unimpressed, we will issue a 100% refund up to $500.00 upon request.




Rapid Response Restoration accepts
Cash, Check and these Credit Cards:







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